Tue | Dec 5, 2023

Disney Plus announces crackdown on password sharing in Canada

Published:Saturday | September 30, 2023 | 3:15 PM
In this November 13, 2019, photo, a Disney logo forms part of a menu for the Disney Plus movie and entertainment streaming service on a computer screen in Walpole, Mass. Password-sharing crackdowns are becoming more and more common in the streaming world today. And Disney Plus is following suit. In an email sent to the users in Canada, Disney announced upcoming restrictions on Canadian subscribers’ ability to share login credentials outside of their household — set to go into effect for most Canadian users on November 1, 2023. (AP Photo/Steven Senne, File)

NEW YORK (AP) — Password-sharing crackdowns are becoming more and more common in the streaming world today. And Disney Plus is following suit.

In an email sent to the users in Canada earlier this week, Disney announced restrictions on Canadian subscribers' “ability to share your account or login credentials outside of your household.”

Disney Plus' updated Canadian Subscriber Agreement says users cannot share a subscription outside their household unless permitted by their account tier — noting that violations could lead to Disney Plus limiting or terminating service.

“Household” covers the collection of devices associated with a subscriber's primary residence and used by the individuals who live there, per the streamer's help centre.

These password-sharing restrictions are part of multiple updates to Disney Plus' Subscriber Agreement set to go into effect for most Canadian users November 1.

Annual subscribers in Quebec could see the changes a bit later, depending on their billing cycle — and users who switch their plan prior to Nov. 1 will see the updates apply immediately, this week's email said.

As previously announced in August, November 1 is also the date that Disney Plus will roll out ad-supported tier offerings both in Canada and select European markets.

Disney Plus' ad tier has already been in the US since December 2022.

It's unclear when or if similar household restrictions could be seen beyond Canada.

When contacted by The Associated Press, a spokesperson for Disney Plus did not share additional details.

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