GoodHeart | Dionne Nugent fuelling dreams into reality

Technology doesn’t create leaders; it amplifies those who already lead. And Dionne Nugent embodies this truth. Told at an early age that engineering was a man’s world, this trailblazer shifted that narrative, dedicating over a decade to the field and making significant contributions to the nation’s transition to clean energy, as well as the development of electric vehicles, while working at the Jamaica Public Service (JPS) Limited.

“My interest in engineering started in primary school. I remember declaring that I wanted to become an engineer, only for a young boy to tell me that women don’t do that. That moment lit a fire in me. I was already excelling in maths and technical subjects, so I made up my mind to pursue engineering. And I never looked back. It was about breaking the mould and doing something different,” Nugent told GoodHeart.

Over the years, her passion deepened upon realising that she could create real solutions, especially through system thinking, “It has always been about seeing how all the pieces fit together to serve people in better, more meaningful ways.”

Raised by educators, she recalled her home being filled with love, discipline, and a strong sense of purpose, “My parents – both teachers, instilled in me a deep respect for hard work and service. Our extended family, especially my aunts and uncles, created a nurturing environment that emphasised the importance of caring for others. That grounding, coupled with my strong Christian faith, taught me that I’m here for a greater purpose. Everything I do is centred around impact, and that comes from the values passed down through my family and my faith.”

After graduating from Immaculate Conception High School, she went on to study at The University of the West Indies (UWI), St Augustine campus in Trinidad, earning both a bachelor’s degree in electrical engineering and a master’s degree in engineering management.

“I also pursued further studies in power systems engineering through a distance programme with the University of Bath in the United Kingdom. These experiences gave me both a technical foundation and a broader understanding of regional development, people, and system; skills that have been critical in my career,” she added.

Her journey with JPS has taken her to smart grid development, renewable integration, and now eMobility; powered by digital and communication technologies. “Our electric vehicle infrastructure relies on seamless ICT systems: from app-based charging and digital payments to smart street lighting and public Wi-Fi integration. It’s about empowering customers to take control of their energy experience through efficient, intuitive digital platforms. Information, communication and technology allow us to future-proof the grid and build smarter, more inclusive energy systems,” she shared.

Playing a major role in JPS’s electrification and eMobility strategy, a tech-forward initiative in a space traditionally dominated by men, has been incredibly fulfilling.

“I never imagined myself talking so fluently about EVs, but this journey has shown me the power of transferable skills. I’m not an automotive expert, but my leadership, systems thinking, and collaborative approach have allowed me to thrive in this new space. What’s exciting is that the field is still emerging. Everyone is learning, regardless of gender. It’s been a privilege to help build something from the ground up. I’m constantly reminded that it’s not about whether you’re a man or a woman; it’s about the value you bring. I remain thankful to God for placing me in a position where I can lead with purpose,” Nugent pointed out.

As she paves the way for others to follow, it is also important to note that visibility and representation matter deeply to this director of business development.

“I’ll never forget the story of a young girl who saw me on a substation project site when she was a child. She later shared that just seeing a woman in a hard hat and boots inspired her to pursue engineering. That moment taught me how important it is for girls to see women in roles they may never have imagined for themselves.”

She continued, noting, “We also need to encourage them to step forward, even when there’s no obvious role model. The combination of visible representation and strong personal encouragement can open doors for many more women in ICT and engineering.”

Her vision for Jamaica is to see the island become energy-independent, efficient, and innovative. This, she says, means less reliance on imported fuels and a stronger focus on renewable energy, battery storage, and smart infrastructure.

“Digital transformation is key. We’re building a grid that’s intelligent, responsive, and designed to improve quality of life for all Jamaicans, even in remote communities. I’m proud to be part of a team at JPS that’s driving this evolution. And, as a Christian, I believe it’s my duty to use my skills to serve that bigger vision. I’m not here to do it alone. Everyone has a part to play, and I’m committed to doing mine with excellence and humility.”

krysta.anderson@gleanerjm.com