NCU psychologists train emergency first responders

Psychologists from Northern Caribbean University (NCU) recently trained police, military, and fire personnel in psychological first aid to help first responders support people traumatised by Hurricane Melissa and other crises.

Dr Venese Madden, chair for the Department of Graduate Psychology at NCU, said the impact of the Category 5 hurricane provided an “opportunity for us as professionals and academicians to extend a helping hand to our fellow citizens in a time of crisis”, She explained that the NCU team of facilitators prioritised the training of emergency first responders because their actions would have a multiplying effect on helping a greater number of people in need of psychosocial support.

The NCU core team—Drs Venese Madden, Grace Kelly and Cheril Thompson—was joined by counsellors and graduate psychology students who volunteered their services. Sessions covered stress management, self-care and brief psychological first aid training.

According to participants from the Jamaica Defence Force (JDF) Health Services Corps, “The training was well-delivered, practical, and relevant to current operational needs. Participants reported increased confidence in recognising distress, applying coping techniques, and responding safely to high-risk situations such as suicide or acute emotional breakdowns.”

The JDF participants added that the session strengthened their capacity to provide mental-health support during deployment and emergency operations. “We look forward to continued partnership and future opportunities for certification-level training,” they said.

Members of the Jamaica Constabulary Force Manchester Division also received training from the NCU team. Responding on behalf of colleagues, Constable Shauna Thompson-Daley from the Alligator Pond Police Station said: “The session on Psychological First had a profound impact on me. It taught me invaluable lessons about supporting individuals who have experienced trauma, particularly in the aftermath of crises like hurricanes.”

She added: “I gained a deeper understanding of providing both physical and emotional support as well as the importance of mindful body language when responding to someone in crisis. I also appreciated the opportunity to share my own experiences with trauma. I would definitely attend another session like this in the future.”

Firefighters from the Black River and Savanna-la-Mar Fire Stations expressed satisfaction with the session, noting that it effectively addressed their concerns. “The chaplaincy department is grateful for your contribution to the well-being of our firefighters,” said Joseph Thomas, acting senior superintendent and chaplain, Jamaica Fire Brigade.

Commenting on the initiative by the Graduate Psychology Department, Carlene Barrett, associate vice-president at NCU, said it was part of a broader post-Melissa response under the banner of “NCU Cares”. This involves academicians from the institution providing information and technical assistance to individuals and organisations to facilitate their recovery. She disclosed that the university has provided care packages to students and their immediate families as well as to residents in communities most affected by Hurricane Melissa.